Rants
Kulula – It’s getting harder to defend you…
I'm a fan of Kulula. The whole 'no-fuss' approach to travel is just what the average Joe Soap traveller needs and it suits me just fine. This approach hasn't been ...
The most shocking service from Sports Cafe
I recently received what could easily be described as the absolute worst customer service ever provided to me... and I've had my share. Here's what happened... ...
How far do you take customer service?
Just about every job on the market nowadays, regardless of industry or sector, will require you to be involved in customer service in some form or another. Maybe you're dealing ...
Compliance vs Values
Don't get me wrong, I'm all for progress and being compliant with incoming laws and new trends in the corporate world. However, one thing that I cannot STAND is ...
Sahara Computers aren’t in stock
What is it with freggan computer suppliers who never have anything in stock? Why call yourself a computer supplier if you cannot make up a ...
V&A Waterfront Security
3 Weeks of holiday couldn't go by without having a single reason for ranting now could it? Hardly. So out of the 3 or 4 kak customer service experiences I ...
Hellkom! (for Mark)
Why can't we all just get along? Why is there always a big fat bully in the neighbourhood who is hell bent on taking your humble earnings!?! And what's to do ...
Another anti-Telkom Ranting
Ok this is a serious rant post. I've bottled up these feelings for long enough, and although this post will probably solve the problem about as much as another facelift ...
Servistar is an Oxymoron
I've always been a stickler for customer service. Whether you're a petrol pump attendant or a CEO, a pleasant greeting and a smile can go a long way. I think ...
