Just about every job on the market nowadays, regardless of industry or sector, will require you to be involved in customer service in some form or another. Maybe you’re dealing one-on-one with a customer, or you’re answering the phone between oil changes…. at some point, you’re going to have to deal with the people who’re paying you to perform a service. How do you handle these interactions?
My first job was that of a waiter at a St Elmo’s pizza shop. …
Read MoreDon’t get me wrong, I’m all for progress and being compliant with incoming laws and new trends in the corporate world. However, one thing that I cannot STAND is incompetance.
One day you’re happily typing away sending and receiving external emails, then the next day you don’t receive and people start smsing or calling asking why you haven’t responded to their urgent emails. We’ve just brought a few new service providers on team with our company. …
Read MoreWhat is it with freggan computer suppliers who never have anything in stock? Why call yourself a computer supplier if you cannot make up a full computer because you don’t have half the items in stock??
In 2 years of buying from Sahara Computers in Port Elizabeth, I have been able to order a full computer once! Every single other time I’ve called to order a computer from them (about once every 2 to …
Read More3 Weeks of holiday couldn’t go by without having a single reason for ranting now could it? Hardly. So out of the 3 or 4 kak customer service experiences I had in Cape Town, by far the most infuriating was had in dealing with a member of the security staff at the V&A Waterfront, Cape Town.
Read MoreWhy can’t we all just get along? Why is there always a big fat bully in the neighbourhood who is hell bent on taking your humble earnings!?!
And what’s to do about it? Cry to the heavens screaming “INJUSTICE!!!”? Haha, you’re kidding me!! The heaven’s are silent as a bird craps on your head as you fall to your knees pleading for help! We’re in telecoms hell! This is it!
…plan for revenge…
Read MoreOk this is a serious rant post. I’ve bottled up these feelings for long enough, and although this post will probably solve the problem about as much as another facelift will help MJ, I need to vent.
Hands up everyone who is sick of having their country throttled by their government endorsed telecoms. Yeah I thought so.
Readers in US and UK are probably right now saying, “Huh? What?”, as they download 13 movies, surf the net, and do a 10 member …
Read MoreI’ve always been a stickler for customer service. Whether you’re a petrol pump attendant or a CEO, a pleasant greeting and a smile can go a long way. I think it comes largely from the 2 years I worked as a waiter at a pizza joint called St Elmo’s. I really leart a lot there from both personal experiences and the training we recieved.
As a result, I’ve become very sensitive to trying my best to give good, nah, incredible customer …
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Its a hard disk in 1956.... HDD with 5MB storage in 1956. In September 1956 IBM launched the 305 RAMAC, the first computer with a hard disk drive (HDD). The HDD weighed over a ton and stored 5MB of data. Start appreciating your 1 GB memory ...
For the last 4 or 5 years that I've been using WordPress, I've managed to pick up a good few tips and tricks. 90% of my clients are sites who require content management systems, not blogs. And thus I've been able to create highly tweaked ...
A blind man wanders into an all-girls biker bar by mistake. He finds his way to a bar stool and orders some coffee. After sitting there for awhile, he yells to the waiter, 'Hey, you want to hear a blonde joke? The bar immediately falls absolutely silent. ...
Best part is when the dog looks up at the cat like... WTF are you doing...
Kulula is an Airline with head office situated in Johannesburg. Kulula airline attendants make an effort to make the in-flight "safety lecture" and announcements a bit more entertaining. Here are some Real examples that have been heard or reported: On a Kulula flight, (there is no assigned seating, ...
